Customers with a faulty Microsoft Xbox One console are being rewarded with a free game; Microsoft tries to compensate for the bad experience!

Sara Cunningham November 30, 2013 0
Customers with a faulty Microsoft Xbox One console are being rewarded with a free game; Microsoft tries to compensate for the bad experience!

If you happen to be one of the those few consumers who purchased the Microsoft Xbox One on day one but were disappointed to find out that your console was faulty, we have one good reason for you to smile now!

When Microsoft started offering the Xbox One gaming console, it received an extremely positive response from fans and consumers everywhere. Microsoft was able to sell more than1 million units of the Xbox One in the first 24 hours itself! So right on day one, the Microsoft Xbox One console thrashed the record held by the Microsoft Xbox 360.

But the sad part was that some of the consumers who bought the console on day one (and later) received a faulty version. To be specific, these Xbox One consoles had a faulty disk drive due to which you couldn’t play games that you have purchased physically.

Important Things That You Should Know About The Xbox One

So if you happen to have one such console, then you are eligible to get any one game free of cost. The download will be digital, so technically speaking you will be able to play the game even with the faulty disc drive. But you can’t simply pick a game that you like. You do have options, but they are limited! You will be able to choose any one of the following games that have been published by Microsoft Studios.

  • Dead Rising 3
  • Forza Motorsport 5
  • Ryse: Son of Rome
  • Zoo Tycoon

Microsoft has already released a statement addressing this issue and will soon reach out to fix your problems. And in order to apologize for the same, Microsoft has come up with this special offer, so to say. “While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios,“ said Microsoft.

It is good to know that the faulty disk drive issue was present in a very small number of Xbox One consoles. But we are sure that many of you who bought this faulty console must be happy with Microsoft’s way of saying sorry and those who actually got a great working edition of the Xbox One and purchased Forza Motorsport 5 (or any of the games mentioned in the list) must be upset about why they did not get a faulty console.

By the way, if you are still wondering what exactly this problem is, we have a YouTube video that will explain it all for you. So just check out the video below and if you are really interested in the Microsoft Xbox One gaming console and everything that it has to offer, we suggest you take a look at our detailed review. We have added the link at the end of this post, so be sure to check it out. We have also listed out all the games and important accessories available for the Xbox One.

But we have one important question to ask; we know that the free game offer sound good, but we want to know if you are happy with it. So if you happen to be a consumer who got the faulty Xbox One, let us know if you are happy with what Microsoft is doing for you or would you prefer to have got the working console instead?

Microsoft Xbox One

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